At Paycio, your security is our paramount concern. We understand the significance of robust identity verification processes to comply with global regulatory requirements and shield our users from potential financial crimes and fraud.
Partnering with KYC-Chain, a leading verification platform acclaimed by top financial institutions worldwide, we ensure your data is confidential and complies with GDPR and other protection laws.
This blog will walk you through all the verification steps at Paycio, designed to integrate effortlessly into your user experience, ensuring you can confidently start and continue transacting. Let's get started!
"Trust, but verify." - As we apply this adage at Paycio, each step of our KYC verification process aligns with global KYC/AML standards and gears toward enhancing user trust and security. Here's how each level opens up more opportunities for you:
To begin your journey on Paycio, the user must verify the Basic KYC level.
Once you've got the hang of it, you're all set to unlock new features by moving on to the next level.
As your transaction volume swells beyond $200K, it's time to step up your game with Standard KYC. Perfect for users who need more from their platform:
Should you have any inquiries or face any challenges during the Level 2 verification process, please refer to the "Resolving Identity Verification Issues" section at the bottom of this page for guidance on contacting our support team.
For those whose dealings exceed $100,000, Enhanced KYC is your gateway to the big leagues. Tailored for high rollers needing expansive limits and exclusive features:
At Paycio, we count every payment, deposit, withdrawal, and transfer towards your volume limits across all cryptocurrency transactions, ensuring a smooth and compliant trading experience. So, whether you're just starting or scaling up, our level verification process supports your growth every step of the way.
Users must complete verification requirements to ensure platform security and integrity. These criteria help us comply with global regulations, prevent fraud, and keep users safe.
This section details the verification criteria and provides advice to assist you in completing each step.
Verifying your phone number is a security measure that we take seriously to protect your account and keep in touch with you.
Verifying your account via phone helps prevent unauthorized access and guarantees that you will get critical communications from our team.
We require users to submit a live selfie for our identity verification process. This step helps us confirm that the person creating the account is the same as the individual depicted in the provided identity documents.
Face the camera and make sure your face is within the frame. You can also continue the KYC process on your phone by clicking the "Continue on the phone" link.
If your selfie is rejected, review the provided feedback and retake the selfie following the guidelines above. If you continue to face issues, contact our support team for assistance.
Identity verification is an important step to keep your account safe and secure. For international users, the process is simple and involves providing a valid government-issued ID and accurate personal details, as shown in the steps below. By following these steps, you can complete your verification quickly and easily.
Verifying your identity online is a simple but important step to keep your account secure:
Enter your personal and address details correctly is important for a smooth verification process. Start by providing your name and email address exactly as they appear on your ID.
Then, fill in your address, including your street, city, state, and postal code. If needed, add extra details like your document’s expiry date or Social Security Number (for USA citizens). Double-check everything to avoid errors before proceeding to the next step.
Make sure the identity document you provide is valid and up-to-date. Expired documents will not be accepted for verification, so always double-check the expiration date before submission. Using a valid document ensures a smooth and hassle-free verification process.
Carefully review all the details you’ve provided to ensure accuracy. Your full name and residential address must match your submitted document. If your address is not listed on your national identity document, you may need to provide additional proof of address. Double-check everything before submitting, as changes cannot be made afterward.
Identity verification is an important step to keep your account secure and access services without any hassle. Paycio uses Aadhaar-based KYC for Indian users, making the process simple and reliable. It ensures your information is protected while giving you access to secure financial services. With just your Aadhaar details and an OTP, you can complete the verification quickly and get started.
If you have any questions or encounter issues while submitting your national identity document, please don't hesitate to contact our support team for assistance. We're here to help you through the verification process.
If you run into any snags with your identity verification, like uploading documents that aren't supported or that are of poor quality and can't sort it out via your verification dashboard, don't sweat it! Simply drop us a line at [email protected].
After you submit your support ticket, one of our customer service reps will be in touch to help you smooth out any kinks with your account verification.
Remember, if you haven't started yet, you can complete your Know Your Customer (KYC) process by visiting KYC/AML. Our support team is here to guide you through any bumps along the way. We truly value your cooperation and patience as we work together to ensure a secure and compliant experience.
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